FAQ

How come your stocks are limited?

We like breathing life into prints we love, even if a particular print can only make 1 or 2 items. Since our process involves sourcing fabrics** first before designing, we can only create very limited quantities per design. 

This all stems from our love of the vintage shopping experience - the exhilarating feeling upon finding a one-of-a-kind piece that has gone through years worth of stories, the bittersweet "Oh well, maybe next time." sigh when nothing strikes your fancy, and of course, the constant, hopeful cycle. The chances of someone else owning the exact same vintage item as you is extremely low. This adds an extra layer of excitement to the adventure.

Once products are sold out, it will be hard for us to restock them anymore. So if you love a particular print, we suggest checking out immediately. 

**Our fabrics mostly come from Japan and Korea, then India and China. All products are ethically made in the Philippines, with the most ideal working conditions and minimal waste. 

 

Why are all your clothes free size?

We will definitely come out with size options in our future collections. 

 

What are your payment methods?

Bank deposit, Paypal, and credit card via Paypal. We will have other payment options available in the next couple of months. 

Please give is 24-48 hours to process your payments upon ordering. 

 

What is your shipping policy?

We ship every Thursday via LBC. Tracking numbers will be provided for each order to ensure delivery and receipt. 

Please make sure that your order is shipping to a proper location, as once the package has been delivered to the indicated location, we cannot be responsible for lost or stolen packages.

We only offer shipping within the Philippines for now, as we are on soft opening, but we'll definitely have our international shipping policy ready in the next few months. If you're based outside the Philippines, feel free to send us a message if you're interested in an item.   

 

What is your return/exchange policy?

Before we ship items out, we make sure that they are in perfect condition. However, if items are damaged in transit, please retain the original packaging so we can inspect accordingly. Items must not be worn, washed, or altered in any way. Please send us an email at hinhinph@gmail.com with the subject RETURN/EXCHANGE within 24-48 hours of receipt. Customers are responsible for return costs and succeeding shipping.